Print Español

Symantec antivirus update crashes computers.

Published on July 16, 2012.

Inside ImageSymantec has reported that an antivirus update released on July 11 is causing some Windows XP to crash and show the “blue screen of death.”

“On July 11th, 2012 Symantec Security Response started receiving reports of customers experiencing blue screens after applying the July 11th revision 18 definitions. Machines may continue to blue screen after they reboot.This problem only appears to occur on Windows XP machines. The root cause of the problem is unknown at this time.”

According to Symantec statement, the Symantec Endpoint Protection 12.1 and Norton Antivirus update were affecting computer with Windows XP, SONAR technology, and third party software combination.  Symantec is working to repair this problem.

Top Stories

Quick Links